Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.If you’ve done all of this and you still have not received your refund yet, please contact us at connect@lupalegacy.com

Exchanges

Unfortunately we do not offer exchanges.


Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

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